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Benefits for Wholesale Distributors
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 Up-to-Date Order Guides
Is
your printed guide constantly out of date and product pricing
inaccurate? How much could you save by eliminating printed order
guides? OrderHawk can provide instant availability of all pertinent
information with accurate up-to-date pricing, warehouse inventory,
order history and relevant account information, all at your
customer’s fingertips.
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Reduction in Product Returns
OrderHawk drastically reduces
returns by providing customers with accurate product information and up
to date order guides. OrderHawk can also provide a suggested
alternative for out of stock items.
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Increase your Reps Selling Time
Could
you sales team call on more accounts on any given day? Providing an
outside sales force is very expensive. It is critical to keep these
individuals as productive as possible in order to turn a profit.
OrderHawk turn your sales reps from order takers into profit makers by
providing the tools they need to sell more independently, and reduce
their communication costs by proving instant available to all relevant
information.
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Better Accuracy in Order Entry
It
is important to ensure both your outside sales force and inside sales
team are working with the same accurate information. This can be
accomplished by using a single system to support both. With both team
selecting from the same electronic order guide, data entry errors are
eliminated, each team has the most current product related information
and discontinued items are not shown. With OrderHawk, changes and
updates are made once and thus reducing opportunities for error.
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One Solution for all Your Customers
We
appreciate that your customers have different technology resources.
Some will utilize store PCs while others may only have a telephone line
or fax machine. For this reason, we have OrderHawk modules to fit the
three main scenarios:
- Customers with store PCs and internet.
- Customers with PCs and Internet and handheld order entry device.
- Customers with handheld order entry device only.
OrderHawk
helps you differentiate your company from your competitors by providing
your customers with the best information possible regardless of their
technology level.
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A Customer’s Story:
“Six years ago, TRA contracted Novex Software Development Inc. to provide a solution to automate our outside sales force.
Last year, we asked them how we could use this same solution to allow our customers to self order over the internet.
This year, they’re helping us provide the power of on-line ordering to our customers without their PC’s.
Novex continually surprises us with solutions that are innovative and
cost-effective. Their customers and support service is second to none.
We are very happy to have found such a reliable and smart working
company and intend to continue doing business with them in the future.
I would definitely recommend Novex to any potential customer. I am sure
they would be just as happy as I am with their service, support and
innovative ideas.”
- Terry Balcome,
Manager Support Services, TRA Atlantic
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